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Google Street View|Trusted FAQS
 
Have more questions that haven't been answered already? We've gathered some frequently asked questions about the Google Street View Virtual Tours that we often hear.

Click the question to see the answer.
 
1. How will a Business Virtual Tour help my business?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
2. How do the Point of Interest Photos help my business?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
3. What will the Trusted Photographer do that I can’t do myself?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
4. What is the cost of a Google Virtual Tour?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
5. How long will the photo shoot take?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
6. How should I prepare my business for the Virtual Tour?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
7. Which areas of my businesses will be included in the Virtual Tour?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
8. Will the photo shoot disrupt my business operations?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
9. Can people be included in the Google Virtual Tour?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
10. What measures are in place to ensure privacy and legal compliance?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
11. Can Google use the photos of my business in other application other than Google Maps, Google Search, and Google Street View?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
12. Do I own the photographs taken by a Trusted Photographer?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
13. Can I review the photos after they are taken and before they go live on my Google Business Account?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
There is a way to preview the business virtual tour before it is fully published. The preview will allow you to review the tour an request additional blurring of people or items you want hidden from the tour. For example, one of our clients asked us to blur a vacuum cleaner that was visible in the hallway outside their office.

Due to the nature of the technology, we cannot delete a photo sphere from the tour once it has been moderated, nor can we replace one photo location with a reshoot. Replacing or removing locations in the tour will require the moderation process to start over again, and will incur additional costs.

You can request the preview of your virtual tour for an extra $35 service charge. You can request this during the day of the photo shoot.
14. What time of day should the virtual tour photo shoot be scheduled?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
There is a way to preview the business virtual tour before it is fully published. The preview will allow you to review the tour an request additional blurring of people or items you want hidden from the tour. For example, one of our clients asked us to blur a vacuum cleaner that was visible in the hallway outside their office.

Due to the nature of the technology, we cannot delete a photo sphere from the tour once it has been moderated, nor can we replace one photo location with a reshoot. Replacing or removing locations in the tour will require the moderation process to start over again, and will incur additional costs.

You can request the preview of your virtual tour for an extra $35 service charge. You can request this during the day of the photo shoot.
We can schedule a photo shoot any time of the day. For businesses without outside doors and windows, the photo shoot must be scheduled during daylight hours because the shoot will start outside. We also cannot shoot during inclement weather of rain or snow. Overcast or storm clouds are fine, just as long as it's not precipitating.

Businesses without outer doors or window, like those inside shopping malls, can be photographed at any time of the day.

The best times are either before your store opens or after the business day. This way it doesn't disturb your normal work day, and the entire tour can be shot much faster when no one is around.

Please note that virtual tours of bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have imagery of employees or customers. It's best to shoot these locations when the business is closed.
15. Can the POI photos or the Virtual Tour be removed once published?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
There is a way to preview the business virtual tour before it is fully published. The preview will allow you to review the tour an request additional blurring of people or items you want hidden from the tour. For example, one of our clients asked us to blur a vacuum cleaner that was visible in the hallway outside their office.

Due to the nature of the technology, we cannot delete a photo sphere from the tour once it has been moderated, nor can we replace one photo location with a reshoot. Replacing or removing locations in the tour will require the moderation process to start over again, and will incur additional costs.

You can request the preview of your virtual tour for an extra $35 service charge. You can request this during the day of the photo shoot.
We can schedule a photo shoot any time of the day. For businesses without outside doors and windows, the photo shoot must be scheduled during daylight hours because the shoot will start outside. We also cannot shoot during inclement weather of rain or snow. Overcast or storm clouds are fine, just as long as it's not precipitating.

Businesses without outer doors or window, like those inside shopping malls, can be photographed at any time of the day.

The best times are either before your store opens or after the business day. This way it doesn't disturb your normal work day, and the entire tour can be shot much faster when no one is around.

Please note that virtual tours of bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have imagery of employees or customers. It's best to shoot these locations when the business is closed.
Google has a specific set of policies that they have created to uphold standards on their network. This gives Google the rights to take down pictures that deem unfit for the public and enhancing your business. Although all business images undergo quality control and then review before being uploaded to the network, some of the photos may still be reported as inappropriate, by users, and later removed.

You can also request removal of the photos or the tour if they no longer correctly represents your business. It's always best to request removal of an old virtual tour if you've recently remolded your business.
16. Can I embed the Virtual Tour on my business website?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
There is a way to preview the business virtual tour before it is fully published. The preview will allow you to review the tour an request additional blurring of people or items you want hidden from the tour. For example, one of our clients asked us to blur a vacuum cleaner that was visible in the hallway outside their office.

Due to the nature of the technology, we cannot delete a photo sphere from the tour once it has been moderated, nor can we replace one photo location with a reshoot. Replacing or removing locations in the tour will require the moderation process to start over again, and will incur additional costs.

You can request the preview of your virtual tour for an extra $35 service charge. You can request this during the day of the photo shoot.
We can schedule a photo shoot any time of the day. For businesses without outside doors and windows, the photo shoot must be scheduled during daylight hours because the shoot will start outside. We also cannot shoot during inclement weather of rain or snow. Overcast or storm clouds are fine, just as long as it's not precipitating.

Businesses without outer doors or window, like those inside shopping malls, can be photographed at any time of the day.

The best times are either before your store opens or after the business day. This way it doesn't disturb your normal work day, and the entire tour can be shot much faster when no one is around.

Please note that virtual tours of bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have imagery of employees or customers. It's best to shoot these locations when the business is closed.
Google has a specific set of policies that they have created to uphold standards on their network. This gives Google the rights to take down pictures that deem unfit for the public and enhancing your business. Although all business images undergo quality control and then review before being uploaded to the network, some of the photos may still be reported as inappropriate, by users, and later removed.

You can also request removal of the photos or the tour if they no longer correctly represents your business. It's always best to request removal of an old virtual tour if you've recently remolded your business.
Yes, this is a great idea. Many of your website visitors won't see your Google Maps listing before visiting your website, so it's a good idea to include a page on your site for the virtual tour. We will provide you with the HTML code that you can embed onto your website.
17. Can I have a repeat photo shoot?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
There is a way to preview the business virtual tour before it is fully published. The preview will allow you to review the tour an request additional blurring of people or items you want hidden from the tour. For example, one of our clients asked us to blur a vacuum cleaner that was visible in the hallway outside their office.

Due to the nature of the technology, we cannot delete a photo sphere from the tour once it has been moderated, nor can we replace one photo location with a reshoot. Replacing or removing locations in the tour will require the moderation process to start over again, and will incur additional costs.

You can request the preview of your virtual tour for an extra $35 service charge. You can request this during the day of the photo shoot.
We can schedule a photo shoot any time of the day. For businesses without outside doors and windows, the photo shoot must be scheduled during daylight hours because the shoot will start outside. We also cannot shoot during inclement weather of rain or snow. Overcast or storm clouds are fine, just as long as it's not precipitating.

Businesses without outer doors or window, like those inside shopping malls, can be photographed at any time of the day.

The best times are either before your store opens or after the business day. This way it doesn't disturb your normal work day, and the entire tour can be shot much faster when no one is around.

Please note that virtual tours of bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have imagery of employees or customers. It's best to shoot these locations when the business is closed.
Google has a specific set of policies that they have created to uphold standards on their network. This gives Google the rights to take down pictures that deem unfit for the public and enhancing your business. Although all business images undergo quality control and then review before being uploaded to the network, some of the photos may still be reported as inappropriate, by users, and later removed.

You can also request removal of the photos or the tour if they no longer correctly represents your business. It's always best to request removal of an old virtual tour if you've recently remolded your business.
Yes, this is a great idea. Many of your website visitors won't see your Google Maps listing before visiting your website, so it's a good idea to include a page on your site for the virtual tour. We will provide you with the HTML code that you can embed onto your website.
Yes! It's always a good idea to have a new virtual tour created after you've remolded or reorganized your store. Some retail stores may consider reshooting their tour after changing product lines or large displays. Remember that potential customer will use the virtual tour as if they were browsing through your store, so make sure you keep it up to date as needed.

Planning ahead for a specific season or the holidays? We will do our best to shoot your virtual tour the day after you've decorated your store and do our best to get the tour active within Google's network immediately. We can't guarantee a specific publication date because we don't control Google's servers, but we do our best to get these special tours published within a few days. We can then revert your tour back to the non-seasonal version at an appropriate future date. Special service fees apply for these type of planned tours.
18. What the relationship between Sapphire Collaborative and Google?
The more information you add to Google's database, the more likely your business will attract potential customers. The Virtual Tour will enhance your Google My Business listing when it appears in Google search results, n Google Maps, and in Google Street View. The tours are designed to be engaging and help to establish an initial level of trust between you and the person, which helps convert them into a customer.
The point of interest photos will appear alongside your business listing in Google Maps and Google Search. Most of the time the professional photos we take will have priority to appear before photos uploaded by your customers. Thus, our photos are intended to have a bigger positive impact on your business.
Google Trusted Photographers are trained to take high quality photos of building interiors, accommodating for common challenges such as low lighting and tight spaces. The photographers are also certified to take pictures using fisheye lenses and special tripos that were designed by Google for this process. Google Trusted Photographer are authorized to use a special online program to convert the photos into 360 degree photo spheres that appear to walk through your business.

Although anyone can create a Street View virtual tour using the Google Street View app on their smartphone, only a Google Trusted Photographer can create a perfectly spherical image bubble, connect several of them into a tour, and attach that tour to your Google Business account.
Pricing starts as little as $299 for small businesses. Pricing is based on size of business and how many photo bubble locations you need to complete a virtual tour. It really does depend on the size of your business, the number of floors you have, and the amount of time we need to allocate on-site and for the moderation process. Please see our
Virtual Tour Pricing page for approximate costs.
It all depends on the size of your business and whether or not employees and customers are present during the shoot. Most photo shoots are completed in less than 2 hours, but they can take as much as 5 hours if many customers are around during the shoot. We recommend scheduling the photo shoot during off peek hours, first think in the morning, or right before the business opens.
Some of our previous clients cleaned, painted, remolded, and stocked extra products on their shelves to create the best appearance of their business. Keep in mind that the virtual tour is supposed to represent your business how it would appear on a normal business day. Making your business look took good for the virtual tour might results in customer disappointment when they arrive.
The virtual tour should include all the main customer-facing areas of your business. We will map out the exact tour area during the initial on-site evaluation to determine what areas of your business will be included. The goal of the business 360 degree virtual tour is to show customers what they will see if they visited in person, so it's best not to leave anything out.
We will do our best not to disrupt your business. Google Trusted Photographers are here to help you increase your business, not cause losses due to disruptions. We'll work around your schedule as best as possible to minimize the disruption. The photo shoots do not require any special lighting or equipment other than our camera on a tripod. There's no setup and we do our best to stay out of the way.

Businesses with doors leading to the outside, or with windows, must be photographed during daytime hours. Stores inside malls that do not have outer windows or doors can be photographed at any time of the day.

Anyone on site during the shoot must be notified that photos are being taken, and asked to avoid being in view of the camera whenever possible.
The virtual tour should focus on your business rather than the people in your business. Photo shoots are easier to process (which means less time and lower cost to you) when we do the photo shoot during off or low traffic hours. All faces of those captured in the virtual tour will be blurred. When appropriate, you can add some creativity to your virtual tour by including people in the tour who are looking away from the camera, or they can wear masks. Does your company have a mascot? The person in your mascot costume can be included as the virtual tour guide.

Bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have anyone visible in the virtual tour. Specialized tours with people in costume are allowed, but we are not allowed to include people if their faces would have to be blurred. We typically schedule these photo shoots when the business is closed, or perhaps right before a shift starts.

It is the business owner's responsibility to notify customers and employees that the photo shoot is taking place.
Our Google Trusted Photographer and/or the business owner should notify all employees and customers that a virtual tour photo shoot is taking place. Google requires that all faces and license plates must be blurred for the tour. All 360 degree imagery will be processed by Google's state-of-the-art blurring technology to blur out faces of any employees or customers who appear in the imagery.

Some businesses, like jewelry stores, require additional blurring of sensitive areas and security systems. These items will be reviewed during the initial walk through consultation and reviewed again on the day of the photo shoot.
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. Google's goal is to help users find the information they are looking for, faster, and so any way in which Google uses your images will only be to try to help your business connect faster with potential customers.
Yes, you will own the photos taken by Trusted Photographers once you have paid for this service and the shoot is completed. We will send you the high resolution versions of your point of interest photos. The 360 degree photos only exist within Google's system and cannot be downloaded to your computer.
There is a way to preview the business virtual tour before it is fully published. The preview will allow you to review the tour an request additional blurring of people or items you want hidden from the tour. For example, one of our clients asked us to blur a vacuum cleaner that was visible in the hallway outside their office.

Due to the nature of the technology, we cannot delete a photo sphere from the tour once it has been moderated, nor can we replace one photo location with a reshoot. Replacing or removing locations in the tour will require the moderation process to start over again, and will incur additional costs.

You can request the preview of your virtual tour for an extra $35 service charge. You can request this during the day of the photo shoot.
We can schedule a photo shoot any time of the day. For businesses without outside doors and windows, the photo shoot must be scheduled during daylight hours because the shoot will start outside. We also cannot shoot during inclement weather of rain or snow. Overcast or storm clouds are fine, just as long as it's not precipitating.

Businesses without outer doors or window, like those inside shopping malls, can be photographed at any time of the day.

The best times are either before your store opens or after the business day. This way it doesn't disturb your normal work day, and the entire tour can be shot much faster when no one is around.

Please note that virtual tours of bars, restaurants with bars, night clubs, liquor stores, and tobacco shops are not allowed to have imagery of employees or customers. It's best to shoot these locations when the business is closed.
Google has a specific set of policies that they have created to uphold standards on their network. This gives Google the rights to take down pictures that deem unfit for the public and enhancing your business. Although all business images undergo quality control and then review before being uploaded to the network, some of the photos may still be reported as inappropriate, by users, and later removed.

You can also request removal of the photos or the tour if they no longer correctly represents your business. It's always best to request removal of an old virtual tour if you've recently remolded your business.
Yes, this is a great idea. Many of your website visitors won't see your Google Maps listing before visiting your website, so it's a good idea to include a page on your site for the virtual tour. We will provide you with the HTML code that you can embed onto your website.
Yes! It's always a good idea to have a new virtual tour created after you've remolded or reorganized your store. Some retail stores may consider reshooting their tour after changing product lines or large displays. Remember that potential customer will use the virtual tour as if they were browsing through your store, so make sure you keep it up to date as needed.

Planning ahead for a specific season or the holidays? We will do our best to shoot your virtual tour the day after you've decorated your store and do our best to get the tour active within Google's network immediately. We can't guarantee a specific publication date because we don't control Google's servers, but we do our best to get these special tours published within a few days. We can then revert your tour back to the non-seasonal version at an appropriate future date. Special service fees apply for these type of planned tours.
Sapphire Collaborative, nor any of its employees or photographers, are paid by Google in any way. We are an independent business entity that follows Google's strict guidelines for photography quality and standards required for Google Maps and Street View. We are certified as Street View |Trusted by meeting the appropriate standards and guidelines created by Google. Only agencies and photographers who maintain these standards are recognized by Google and are able to carry the Trusted badges.